Have questions about your order?
shipping inquiries
Learn about our shipping and delivery methods.
Yes, we ship our footwear worldwide from our office located in the United States.
For international orders, duties and taxes will be calculated and collected at checkout. Your order will be shipped within 1-2 days after we receive your order. All orders will receive a shipping notification via email with a tracking number for your package.
For more information regarding international orders, please visit our shipping page at https://www.louearlshoes.com/pages/shipping-policy
It depends on where you live. Orders processed for delivery within the United States are shipped with UPS and can take up to 7 days. International orders are processed using Global-e Express and take 3-5 days. Delivery details will be provided in your confirmation email.
Learn about our footwear
Footwear Questions
Learn about womens leather footwear and how to care for them.
LOU.EARL works with the highest quality artisan shoemakers who love making footwear as much as we do!
We have made our fine leather footwear for women at artisanal factories in Los Angeles, California, and Venice, Italy.
Shoes made with leather outsoles are of higher quality and more expensive for several reasons. Not only is it a sustainable resource but leather is 100% free of plastics and is biodegradeable.
When wearing footwear that is made with a leather sole, you are essentially creating a custom pair of shoes for yourself. Over time, your comfort level in them will increase as the leather moulds and contours to the shape of your foot.
Leather soles can also be easily replaced at a shoe repair shop years after wear thus preserving the style for more years of stylish wear.
Leather is a natural and renewable resource of unsurpassed quality. It is sustainable and comes the earth's natural resources.
Leather has a very high durability rating. It prevents odor and offers breathability which most man-made materials cannot offer in footwear.
Genuine leather shoes last much longer than those made of synthetics and are an investment to the health of your feet, wardrobe, and lifestyle.
There are several leather repair moisturizers and cleaners on the market however, in order to risk damaging our fine leather footwear, we recommend taking your shoes to a shoe repair for any needed repairs. This is a very economical way to ensure that your high quality footwear remains its' best, and at the care of a professional.
If you require help finding a shoe repair in your area, please contact us for assistance and we'd be happy to guide you.
Eco-Friendly Luxury Footwear
sustainability
Discover why we use the highest quality materials.
We use recycled paper materials whenever possible and are always improving our packaging. Our business cards and Thank You notes are made of cotton paper on a 100 year old printing press.
Materials that are labeled as 'vegan', or 'pleather' are actually polyurethane (PU) which is a plastic.
We use only the highest quality natural materials that the earth has to offer with little to no plastics used in the making of our footwear. We use sustainable high-quality select leathers from Italian tanneries with natural metal shanks. Our heels are made of wood or leather with seldom exceptions of using plastic compound moulds. Our footwear is made of nearly all-natural components making it biodegradable.
You can contact us through our contact page! We will be happy to assist you.